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Having a carefully crafted resume is critical to the success of your job search. With the increasing amount of competition for positions on the market, your resume needs to be top notch and attention-grabbing so that potential employers will know that you are the one for the job. Take a look at the following ecommerce customer solutions specialist resume sample for ideas on how to improve your own resume.
Drop your high school education bullet point
Unless you recently graduated from high school and you don’t have very much work experience, you do not need to put your high school education onto your resume. If you have higher education experience such as with a university or a technical institute, focus on that information instead. WRONG: EDUCATION High School Diploma: General Basha High School – Chandler, AZ2011 Media Broadcasting & Communications The University of Arizona – Tucson, AZ RIGHT: EDUCATION Media Broadcasting & Communications The University of Arizona – Tucson, AZ Your high school education is not something that employers are usually looking for, especially if you graduated from a college as well. Employers want to see what you are doing now and what is relevant to the position, not something that you accomplished long enough ago to no longer reflect your current abilities.
Pack your skills with keywords
Constructing skill terms can often be a sticky undertaking because it is very easy to describe yourself with common adjectives that may or may not pique a potential employer’s interest. Filling your skills section with phrases like “professional” or “quick learner” doesn’t actually tell your reader anything specific about you, and these terms are being used by most resumes, making them overly redundant and unhelpful. SKILLS ?Professional and friendly ?Self-motivated ?Highly competitive ?Team Player ?Leadership ?Quick learner ?Flexible and Adaptable RIGHT: SKILLS ?Project Management ?Collaborative Team Player ?Research and Data Entry ?Customer Service Proficiency Pack your skills with keywords that are relevant to the position you are applying for and that genuinely demonstrate your own qualifications and experiences. Review the list of requirements on your application and craft your skills to reflect those requirements, using similar words and more descriptive phrases that tell a reader more than that you are merely “friendly.”
Be specific with your work experience and check your grammar
Does something belong on an achievements section or your work experience section? Either way, you need to make sure what you are writing is grammatically correct and the spelling has been checked thoroughly. When it comes to listing your duties on previous positions, make sure the bullet points are fully explained and don’t provide ambiguous tasks that are unhelpful in understanding what precisely you were doing. WRONG: Waitress Fox and Hound – Mesa, AZ09/2012 – 01/2013 ?Provide quality customer service ?Build rapport with all customers to ensure a memorable experience at Fox and Hound with food and service ?Promote and sale Beers of the Month, and family specials ?Enforce and abide by all Health Department and Arizona liquor laws ?Top sales RIGHT: Waitress Fox and Hound – Mesa, AZ09/2012 – 01/2013 ?Provide quality customer service through mediating customer complaints and handling customer requests ?Build rapport with all customers to ensure a memorable experience at Fox and Hound with food and service ?Promote and sell Beers of the Month and family specials ?Enforce and abide by all Health Department and Arizona liquor laws ?Achieved top sales among other co-workers on a monthly basis If you have something like “top sales” under a work experience entry, consider whether this is something worth putting in an achievements section. If it is a quantifiable number that you can list, and you have more than one of them, it may be worth creating a new section just to highlight those accomplishments. Regardless, you need to explain what you mean with each phrase and keep your potential employer from having to guess. Now you have the chance to put what you’ve learned from this resume sample to use on your own resume with QuintCareer’s Resume Builder. Whether you are reworking an older resume or creating something completely new, LiveCareer can help you end up with the best possible product.