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One of the most important skills you need to have when looking for a job is the ability to create a strong resume that paints yourself in a good light. LiveCareer is here to help you with compiled expert advice and tips. Study this customer support associate resume sample to see what errors and mistakes you can cut out of your own resume.
Managing the summary
To start your resume out, be sure to write a summary that briefly outlines your skills, experiences, abilities, and unique professional traits. Right from the start, you should be showing the employers that read your resume what you can bring to the table that no one else can. In this sample summary, the actual content is very strong. The formatting, however, is off. Your summary should always be organized as a paragraph, rather than a bulleted list as this one is. Additionally, the summary is notably missing any information about how long the writer has been working in a related field. Remember that this may be as far as some employers read, so you cannot leave any important information out.
The overall formatting of your resume is surprisingly important. A useful step to take to ensure your resume is formatted effectively is to take a step back after your have finished writing and take a broad look at the document. Try to imagine what readers will think before they even begin reading. Is your resume intimidating with long blocks of text, or is it enticing with everything organized neatly? The first half of this sample resume is appealing, but the second half falls flat with not enough variety in formatting. Pay special attention to the experience section as it is the longest and all the lines start at the same point. Additionally, you need to be on the lookout for wasted space in your resume. Look at the blank gap between the summary and the highlights. Gaps like this should always be filled because they look bad to employers.
Your experiences section
Despite the minor formatting section detailed above, the experiences section is the strongest part in this sample resume. After the typographical problem is fixed, this section may look like this: Thirty-One Gifts July 2011 to Current Independent Director Sumterville, FL
Note that each bullet point starts with a strong action verb. This is one of the most difficult aspects of this section to master. Beware accidentally starting bullets with adverbs, such as Quickly or Efficiently, or the phrase Responsible for. Your experiences should be listed starting with the most recent and working backwards. Each should be in the past tense with the exception of currently held positions.
Adding extra sections
Finally, this sample resume may be improved by adding optional sections. It is a little on the short side, with extra space to be filled at the end. When adding other sections, you can either choose to detail accomplishments or awards before the experiences section, or you can detail affiliations or certifications after the educational information. Always be sure that you have at least three points of relevant and strong information if you choose to add one of these sections to your resume. Let LiveCareer help you create a resume that will sell your skills and experiences to employers. Use our Resume Builder to get started and study our tips, advice, and sample resumes.