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No matter what stage of your career you are in, you are going to need a well-written resume when you are searching for a new job. To give you some help, we have had our experts read through numerous resumes, including this customer service team leader resume sample, to see what can be improved with each one. Take the following pieces of advice to heart the next time you have a resume to work on.
Summary should be a paragraph
Numerous sections of your resume should utilize bullet points, but the summary is not one of them. For this section, you want it to be one continuous paragraph, and it is even okay to use sentence fragments in order to make the material briefer. This resume has bullet points in the summary, so to correct this problem, you would want to format it to look like this: Awarded the Kaiser Permanente Scholarship because of my ability to go above and beyond with providing patient care. Energetic individual who believes in customer service. Front desk receptionist with a strong work ethic and positive attitude – highly effective in fast-paced work environments. Enthusiastic person who is a fast learner and can deliver results quickly.
Experience should not be a paragraph
This resumes work history section is not organized correctly. For this section, you want to be sure you are using bullet points in order to convey the information easily. Right now, everything is just a jumbled mess, so you would want to reorganize everything to make it look something like this:
Similar to the summary, you do not need to have complete sentences, but you should still have a period at the end of every point.
Always use the correct tense
It just makes sense to use the present tense when talking about a position you currently have and the past tense when talking about a job you worked at in the past. None of this persons experiences are in the right tense, so you would want to alter them accordingly. Therefore, you would want to change the bullet points for their current job to go like this:
You would also want to change the bullet point she has at a previous job to go like this:
Ideal number of bullet points in experience section is somewhere between five and eight
The information listed under this persons experience as a tutor only contains one sentence. No matter what position you are talking about, you want to aim for having five to eight bullet points per part. In addition to saying that she tutored students, she would also want to add additional responsibilities she had at each job.
Most recent education comes first
Underneath this writers education section, high school comes first and then college is listed. You always want to start with whatever is most relevant, so you would want to switch these around so college comes first. In many instances, you do not even have to put your high school education if you also have experience in college. Even though she has not graduated yet, she could still leave out her high school diploma and clear up some space. For extra help, QuintCareer’s Resume Builder is always around to give you much needed assistance. With this tool plus these pointers, you will be in a great position to write a stellar resume.