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A big part of making a stellar first impression on hiring managers is crafting an impeccable resume. To lend you a hand, we took a Customer Service Sales Supervisor resume sample and asked expert resume builders to point out common mistakes. Read over the issues noted, and check out the solutions to these mistakes so you can avoid making them. Your resume needs to be in great shape to make even the stingiest hiring manager smile.
List only notable accomplishments in the Accomplishments section, and add an Education section
Reserve the accomplishments section on your resume for truly notable successes, and if they can be quantified, so much the better. If possible, use metrics such as increased profitability by 25% through ABC or spearheaded cost reductions to achieve $10M in savings. On this resume sample, its great that the job applicant had perfect attendance in school and received several awards. While they may speak to her ability to show up to work on time, this information actually makes her look bad. You dont put graduated high school and college in the accomplishments section of a resume. Instead, add an Education section under Professional Experience or Work Experience, and list your high school education only if that is your sole educational background.
Follow basic grammar rules
Your resume absolutely is not the place to fall down on the rules of grammar. If youre not an English whiz, dont worry. Have someone knowledgeable review your resume for errors. While this resume sample has a few types of grammar errors, capitalization is the most egregious. Capitalize at the beginnings of sentences/sentence fragments and bullet points. Also capitalize proper nouns. While were on grammar, its important to point out that when youre talking about your years of experience, write years of experience or years experience, not years experience like this sample does.
Use bullet points to describe job responsibilities
In the job experience section, list your duties/responsibilities, specific achievements, contributions and accomplishments in bullet points. Ideally, youll have five to eight points per position. Use quantifiable metrics if possible to bolster your case. Begin each bullet point with a strong action word; avoid responsible for or accountable for. Taking the previous few paragraphs into consideration, lets see how one job description could be improved. However, well have to use some filler material because we dont have enough information to flesh out the description. WRONG supervisor January 2011 to July 2013 jani king ? Columbus, ohio my responsibilities as a supervisor for jani king were to make sure the work environment was safe and being conducted in a professional manner, as well as giving directions and helping with transportation. my achievements are that i started off ass a janitor in the business and worked my way up to being a supervisor. BETTER Supervisor Jani King ? Columbus, OH January 2011 to July 2013
Maximize the Career Focus section
The Career Focus section on this resume is also called a Summary or Professional Overview section. Its off to a solid start on the sample but should be four, five or six lines. As it is, its too short, but expanding it is relatively simple. This resume needs work, but making several significant changes makes the applicant come across as more qualified. When you want a resume to set you apart and let your skills and experience shine, theres no better place to turn than to the experts. Use QuintCareer’s Resume Builder to give you a great chance of getting that coveted call or email for a job interview.