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Before sending out your resume to a prospective employer, be sure you have presented yourself in the best way possible. Failing to highlight your strengths is as bad as poor spelling or format. Weve consulted with experts to critique this Consultant Services Representative resume sample so you can easily see the errors you dont want to be making.
Your Summary Should Speak for You
The summary section of your resume heads the document and is the first thing a hiring manager will notice and read. The summary needs to hit on every major point of your resume and should be several sentences in length. A single sentence is more like a motto than a summary. Write the summary only after you have finished the rest of the resume; then you can easily capture all the main items into a comprehensive paragraph. Wrong: Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Right: Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Able to address a flow of calls of up to 50 in queue per minute, perform research to effectively resolve customer issues, accurately gather and document data and provide customers with valuable information on merchandise. Seeking an opportunity to apply strong organizational and communication skills.
Dont Leave Gaps in Your Employment History
If you have employment gaps that are not explained, your resume will be tossed. Even if you have addressed any gaps in a cover letter, a chronological resume looks like you are hiding something if dates are missing. If the gaps are lengthy and have occurred many times, you might consider a functional resume instead, that just lists your skills and accomplishments. If you intend to stick to a chronological or hybrid resume, list the time periods you were not employed with an address and what were your major activities. If you were in school, employed part-time, volunteering, or just caring for a sick relative, put it down in a positive light and mention what work skills you applied to the situation. Your ability to problem solve and transfer skills to unique situations will speak volumes about your capabilities and show that life isnt always about paid employment.
Be Specific About Your Accomplishments
If you have several years of experience and more than one job in a particular field, be as specific as possible on your accomplishments. Wherever applicable, use solid measurements. Answered an average of 10 calls per hour is much better than answered a constant flow of calls. Keep a log of how many invoices or reports you process in a work day, how many customers you serve, and how many inquiries you answer. When its time to write your resume, you will have solid data to use.
Pay Attention to Format
This resume has no spacing between the first two job descriptions, but does have a space between the middle and the last. The skills and education sections have a lot of empty space but the experience portion is crowded, giving the resume an unbalanced feel. Looking sloppy on a resume is always going to cast you in a negative light, but even more so if your career requires attention to detail and strong clerical skills. Always proofread your resume and have at least one other person look it over, as well. If you want your resume to stand out and impress, use the advice from this review of a Consultant Services Representative resume sample to get started. To make writing a great resume even easier, use QuintCareer’s Resume Builder.