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Focus your summary
The first mistake this resume makes is in the summary. The writer listed their objectives, which used to be expected, but is now considered unnecessary. It can be assumed that the goal of your resume is to secure a job. Instead, you should focus your summary section on providing a quick and general overview of your abilities, experiences, and personal traits. The actual summary of this resume is: Highly qualified and motivated administrative/customer service quality assurance professional with over twenty years of diverse experience including but not limited to: office management, account analysis, marketing services, customer service, problem resolution, client relations and quality control. It is rather well written, but there is room for it to be lengthened if necessary. Four lines is a good length to shoot for, but this summary is by no means too short.
Keep the order of sections in mind
The order of your resumes sections may seem unimportant, but a standard format has developed for very good reasons. It is expected for you to follow this order because it organizes the information in a way that is beneficial to employers. It is also beneficial to those seeking jobs, however. Resumes are structured to hook the reader early and have the deeper information later. It is incredibly simple to correct this mistake, so there is no excuse for a resume that is out of order. Your sections should be organized like this: Summary, skills, accomplishments (optional), work history, education As you can tell, the skills section is not in the correct location. It should be moved from the end to just before the work history.
Format the skills section correctly
In addition to being in the wrong location, the skills section is not formatted properly. When detailing your abilities, you should group them into a bulleted list. There should be two columns of three or four points each. It is one of the shortest sections in your resume, but the section included with this resume is far too short to be useful to employers. As a general rule, if you do not have at least four points of information for any section, it is simply better to leave it out entirely. If it is not an optional section, your only choice is to fill it out properly. Listing your skills is so fundamental to a successful resume, having a minuscule list, as seen here, creates a very bad impression.
Lengthen your resume
The length of your resume is very important. It should fill an entire page without bleeding onto a second page. Any wasted or blank space of any kind will damage your chances greatly. It makes it look like you are inexperienced and do not have enough information to communicate. This resume falls into this pitfall. It could be lengthened by increasing the summary section or adding an optional extra section, such as achievements, awards, or affiliations. Of course, fixing the skills section will also add content to the resume. Also note how short the education section is. This cannot be artificially extended unless more education experience has actually happened, but an education section this short does look bad. Unless it is your only experience, it is not necessary to include the high school education. Let LiveCareer help you create a resume that will get you called in for an interview. Use our resume builder to get started.