My senior research was my most complex assignment. It took two semesters to complete and was made up of many components including gathering significant amounts of primary and secondary research. I had to make many critical decisions along the way that would affect the outcome of my research. I made these decisions independently with minimal influence from my professor. I was very successful and happy with my final product, an 80-page comprehensive report.
Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
Recently my company asked for bids on a phone system for our new training center. Two companies came in very close with their bids, and most of my department wanted to go with a vendor that we have used in the past. After I looked over the proposals, it was clear that this was the wrong decision. So, I talked individually with each member of our staff and changed their minds. We got the best product, saved money, and provided the highest quality.
Describe an instance when you had to think on your feet to extricate yourself from a difficult situation.
When I was a resident assistant at my college, a student I did not know asked me if he could use my phone to call another room. Although I did not know the student, I allowed him into my room. He used the phone and in the course of his conversation, he stated that he had just come from a fraternity party and was high from taking some drugs. After this conversation, I had to enforce the student conduct code by writing him up. He became very hostile toward me and would not give me any identification or information. I stood in the doorway to prevent him from leaving. I noted the serial numbers on his keys, so when the situation got to the point where I felt unsafe, I allowed him to leave. I still performed my job without jeopardizing my or his physical welfare.
Give me a specific example of a time when you used good judgment and logic in solving a problem.
I had a client come into the bank where I worked and request a $5,000 personal loan to “pay off some bills.” In the customary review process, I determined that what was really needed was a $25,000 debt-consolidation loan. Rather than giving the customer a “quick-fix” to the problem, I logically solved the problem in a way that was in the best interest of both the bank and the client.