SCARQ: Situation, Challenge, Action, Result, Quantified
Situation: I had recently changed stores and become the new store’s manager.
Challenge: The store had never had engaged in community involvement or support and therefore had a rather tarnished image at the corporate level because the company is very committed to giving back to the community. Action: I met with my staff and challenged to them to come up with a relatively high-profile idea that would help the community. Under my leadership, the staff and I decided to raise money to buy high-tech fire helmets that would allow fire fighters to see through the smoke.
Result: We met our fund-raising goal and earned a lot of positive press in the local community.
Quantified: The $10,000 we raised was more money than had ever been raised by any store in the chain.
SHARE: Situation, Hindrance, Action, Results, Evaluation Situation: A major bicycle corporation had been trying to collaborate with the state bicycling organization to create and establish a 25-unit bike path signage program.
Hindrance: Because no one really knew how to get the program off the ground, it had been stalled for three years with no action.
Action: I joined the committee overseeing the project and immediately brought a fresh perspective to the group. I researched signs I saw in another community and talked with manufacturers in the field. I ensured competitive pricing for the signs and suggested solutions for weather protection and anti-graffiti measures.
Results: The sign program was implemented just six months after I joined the committee.
Evaluation: I see these signs everywhere I go, and it gives me joy to see them. They bear testimony to my ability to execute a vision and get things done.