Oct 14, 2019 - 03:56 PM
Whenever you are approaching a difficult person at work, always assume positive intent. In other words, don't assume that they're doing something malicious or something to hurt you. It's possible that they are unaware of the problem. Or, they may be struggling with personal issues that are impacting them at work.
Approach the person initially with questions. Seek understanding about the situation you are concerned about. Listen to the person's response. Try to see their point of view. Be ready to try to find a solution that will work for both you and the coworker.
But also try to be direct and honest. Be willing to share the problem that you perceive. And, in turn, be prepared that the person may have feedback for you too. If necessary, be willing to volunteer to help the coworker to solve the problem.
At the end of the day, assuming positive intent and approaching the person with questions in order to seek understanding will give you the best results when dealing with an uncooperative coworker.