Feb 20, 2019 - 04:23 PM
A STAR question aims to understand how your skills have made an impact in a job. STAR stands for Situation, Task, Action, Result. The STAR methodology can be used by interviewers and interviewees. If you are asked in an interview about how you’ve handled a conflict with a coworker, you could respond by describing the Situation, the Task at hand to address, the Action you took to resolve, and the Result of that action.
STAR questions can be asked in variety of ways. Here's an example: "What would you do if the work of a subordinate or team member was not up to expectations?" You could craft an answer to this question using STAR by talking about how you'd find it best to speak one-on-one with the subordinate or team member to discover if there is an underlying issue leading to the problem, or if there are too many assigned projects with the same deadline. Once you understand the problem the subordinate or team member is facing, you could note that you'd work to find a solution that allows projects to move forward, which could include (for example) a better work flow to avoid bottlenecks, or revisions of deadlines. You could then note that your communications and prompt addressing of the subordinate or team member's problem led to increased production or higher-quality finished product. Be sure to craft your answers so that they highlight your experiences and talents – don’t try to fudge results that really belong to someone else.
Aug 13, 2018 - 09:52 AM