What Do Sales Representatives, Services Do?
Sales representatives, services, all other are sales representatives that the Bureau of Labor Statistics doesn’t list with other services sales representatives because their jobs are just a little bit different. For example, they require more specialized knowledge and sell to very specific audiences. The industries that have the most demand for these professionals are computer systems design, wired telecommunications carriers, management, scientific and technical consulting services, and electronics and appliance stores. Examples of jobs that fall under this description are energy broker, pest control service sales agent, membership solicitor and business services sales representative. Energy broker serves as a good representation of the skills needed for the job.In the United States, job growth through at least 2022 is expected to be positive, with a 16 percent increase. About 30,200 jobs will become open each year.
Sales Representatives, Services Skills and Abilities
To be an effective sales representative, you must have strong customer and personal service skills. You’re able to identify the needs of customers, help them solve problems, and measure your effectiveness at meeting their standards. Critical thinking, active listening and speaking skills help in all aspects of the job. Being well versed in math, including algebra, calculus and statistics, is a must. A good knowledge of economics, accounting and English also serves you well.
Sales Representatives, Services Duties
This type of sales representative uses market conditions as a guide on how to price energy or products related to the service being sold. For example, when you’re an energy broker, you negotiate prices or contracts, and work with potential buyers and sellers of energy to set up a transaction. To arrive at the best rate structure for a customer, you assess his energy bills and the rate structures. You keep an eye on the availability and flow of energy and offer packages, depending on the needs of your customers. You work with them to answer questions they have on sales procedures, the market for energy and the various sources of energy. You help customers understand the language in their contracts and other documents.
Sales Representatives, Services Tools and Technology
All types of sales representatives work with similar tools—for example, desktop computers, laptops, laser fax machines, photocopiers, cellphones and calculators. The technology you use varies somewhat depending on what exactly you’re selling, but you should expect to use customer relationship management software, database software such as Microsoft Access, development environment software such as Microsoft Visual Basic, and financial analysis software. You also frequently use email and the Internet.
Education and Training for Sales Representatives, Services
This field has a place for everyone, regardless of educational level. Many sales representatives have a high school diploma or some college education, while many have college degrees, particularly bachelors’ degrees. Courses or degrees in economics, accounting, English, marketing and computers put you in excellent position to become a sales representative. After you’re hired, expect some short-term training on the job. For example, you may shadow another sales representative as part of your training.
Sales Representatives, Services Salary
People in this field get paid wildly divergent salaries, but the median salary is $51,700. The upper 10 percent earns more than $112,000 a year, while the bottom 10 percent earns about $25,000. Pay depends on what you’re selling, your education, your employer and where you live.
Sales Representatives, Services Jobs by Geography
The five states for the highest-paid services sales representatives are Massachusetts, New York, Connecticut, Virginia and New Jersey. To find the most jobs, head to California, Texas, Florida, New York or Illinois. If a particular industry such as computer systems design interests you, find cities with a strong presence in that area. The cities that have the most services sales representatives per thousand jobs are Utah, Florida, Colorado, Texas and New Jersey.