What do Personal Care and Service Workers Do?
If you have a passion for helping and caring for others, then a career as a personal care or service worker could be perfect for you. These individuals assist others with daily living and extracurricular activities to aid those less advantaged individuals in living their optimum lives.
Personal Care and Service Worker Skills and Abilities
As a personal care or service worker you must possess and display several different skills and abilities. Having customer service skills and being personable are two of the most essential ones. Your job will revolve around assisting others, so it is important that you have the right attitude and a good amount of patience. Strong problem solving skills will also be beneficial as you will have to be able to overcome various obstacles throughout your day. Also, proper communication skills are vital, seeing as you must communicate with your client, as well as your supervisor or organization that you provide your services through.
Personal Care and Service Worker Duties
Considering the different services that you could provide, there are numerous duties that you may have to fulfill in this position. However, there are certain duties that are practically universal in any personal care or service worker position. A few of those key duties are:
- Observing, monitoring and supervising clients
- Assisting with the client’s daily activities
- Administering medications or therapies (if applicable)
- Providing written or oral reports on client activityIn some instances, caregivers are expected to teach or train clients in performing tasks themselves.
These and other special activities may require another set of duties.
Personal Care and Service Worker Tools and Technology
Depending upon the service being provided, you may utilize a number of different tools. For instance, if you are teaching an individual certain concepts, you may find education tools such as worksheets, games and activities quite useful. However, that may not be beneficial for other types of services. Still, there are a few tools and technologies that are universal for personal care and service workers.
- Day planners: track daily activities and progress
- Computers: draft reports, save documents
- USB drive: maintain access to important files anywhere and at any time
- Internet browser: research various topics, activities, symptoms, etc.
- Email: communicate with patients, supervisors and employers
Education and Training for Personal Care and Service Workers
There is no formal education requirement to become a personal care or service worker, though most providers do obtain at least a high school diploma or equivalent. You can expect to receive on-the-job training at some point, especially if you must perform special duties such as administering medications or provide training to others.
Personal Care and Service Worker Salary
With the array of different services that one may provide within this occupation, the salary can vary. The median salary for personal care and service workers was reported as $21,500 in 2014. Along with your specialization, other factors can also contribute to your earning abilities. Some of the most common factors include
- Hours you work
- Size of the organization
It should also be noted that some individuals receive non-monetary pay, such as room and board.
Personal Care and Service Worker Jobs by Geography
Certain states, such as Florida, New York and California, far outnumber others in regards to available opportunities for personal care and service workers. Yet and still, there are opportunities in every community, and the number of opportunities are constantly growing. As long as individuals are in need, there will be openings within this field.