What Do Postmasters and Mail Superintendents Do?
The processing and delivery of our nation’s mail is a massive undertaking, with over 700 million pieces of mail being sorted and delivered each day. Therefore, each post office has a postmaster or mail superintendent that oversees daily operations. They supervise and coordinate the activities of postal workers, establish carrier routes and enforce rules and procedures.Jobs in the postal service field are generally on the decline, and positions for postmasters and mail superintendents are no exception. Only 500 projected annual job openings are on the horizon, marking a decrease of 24%.
Postmasters and Mail Superintendents Skills and Abilities
Postmasters and Mail Superintendents must possess superior management skills since they will be supervising the staff of an entire postal branch. Good communication skills are also important since they must interact with their employees, superiors and members of the public. They need to be organized and efficient in order to plan and coordinate the different functions of the post office, and be good problem solvers as well.
Postmasters and Mail Superintendents Duties
Given that their position requires overseeing a number of people and departments, the duties of postmasters and mail superintendents are diverse. They may deal with human resource, office management, customer service and supervisory issues all in the same day. Specific responsibilities may include:
- Hiring, training and evaluating employees
- Setting employee work schedules and giving assignments
- Resolving problems and dealing with customer complaints
- Compiling reports of post office performance and presenting them to superiors
- Overseeing budgets and approving expenditures
- Ensuring compliance with federal postal laws and regulations
Postmasters and Mail Superintendents Tools and Technology
Post offices use an array of tools and technology, and postmasters and mail superintendents need to be familiar with them all. Devices such as bar code scanners, cash registers and postage machines are used daily in post offices. Security and alarm systems are used to protect the building after business hours. Mail delivery trucks are used to transport mail to and from the post office. Postal operations also involve a number of different types of computer software, including database and management software, personnel databases, scheduling programs, and fleet management programs. Basic office computer technologies such as email, word processing and internet browsing are also utilized.
Education and Training for Postmasters and Mail Superintendents
The overwhelming majority of postmasters and mail superintendents have at least some level of college education. A bachelor’s degree is the most popular degree held by postmasters and mail superintendents. Some work experience is usually required for this position, as familiarity with postal offices and their operation is necessary. Typically less than five years of experience is required. A reasonable amount of knowledge needed for this position can be acquired through on-the-job training. Students interested in this field may want to focus on taking classes in public administration.
Postmasters and Mail Superintendents Salary
The median salary for postmasters and mail superintendents is $65,800 per year. The lowest 10% of postmasters and mail superintendents earn a yearly salary of $51,500. However it is possible to earn much more, as the top 10% of workers earn as much as $85,700 annually.
Postmasters and Mail Superintendents Jobs by Geography
Since the overall number of jobs in the postal field is trending downward, applicants will want to think carefully about where to focus their job search. Postmasters and mail superintendents earn the highest salaries in Florida, Delaware and New Jersey. Wyoming, North Dakota and Alaska have the lowest salaries. The most jobs can be found in Pennsylvania, and while the majority of states expect a decrease in the number of positions available, increases are actually expected in Tennessee and Kentucky.