What Does First-Line Supervisors of Protective Service Workers, All Other Do?
In the protective service industry, you’ll find the protective service works and their supervisors working together to serve their community. While protective workers will head into the field and work directly with the community, first-line supervisors will do more the behind the scenes work to ensure everyone is working cohesively. From regulation compliance to monitoring the budget, first-line supervisors of protective service workers handle much of the important behind the scenes work.
First-Line Supervisors of Protective Service Workers, All Other Skills and Abilities
While in the field and during education, supervisors have the opportunity to develop a full gambit of useful professional skills. Many professionals nurture these abilities with field experience, but others are natural capabilities. For example, workers will find the following useful:
- Interpersonal skills: While supervisors are not in the field as much as their subordinates, they will act as the link between higher positions and the every day protective service worker. As such, they must effectively interact with both to ensure all needs are met.
- Public speaking: Occasionally, supervisors may need to make public remarks regarding their protective services. Additionally, supervisors can have a hand in future sales and may be required to gives convincing and positive speeches.
- Fiscal responsibility: Supervisors often work closely with the budget and must make sure their department stays on track with spending. Some employers will ask these professionals for their input and advice to plan a workable budget.
First-Line Supervisors of Protective Service Workers, All Other Duties
Your exact duties will depend on your employer and position. For example, a firefighter regularly runs into burning buildings, but a law enforcement officer will be responsible for foot patrols and keep the peace. However, many responsibilities will fall into these categories:
- Interacting with clients/citizens: Private protective service workers will do their best to meet the demands of the clients, while public workers will focus on the overall state of the community.
- Working with a team: Supervisors will be responsible for their subordinates and must also work closely with higher-level posts to ensure all individuals are performing well.
- Communicating: Through written, electronic and oral mediums, supervisors may be called upon to release press statements, write manuals and give presentations. Effective communication is incredibly important in this position.
First-Line Supervisors of Protective Service Workers, All Other Tools and Technology
Depending on your employer and job title, you can encounter a range of field equipment like:
- Handheld firearms
- Radios and walkie-talkies
- Armored vehicles
- Computer interfaces
- Riot gear
- Tear gas
- Government databases
- Night vision equipment
- Battering rams
While supervisors might not be entirely active in fieldwork, they will still be responsible for keeping track of the above inventory.
Education and Training for First-Line Supervisors of Protective Service Workers, All Other
If you are considering this profession, you need at least a high school diploma or equivalent. However, many professionals in the field have some college or a bachelor’s degree. Additionally, supervisors should have mild experience (less than five years). Apprenticeships and internships are not required.
First-Line Supervisors of Protective Service Workers, All Other Salary
Though salary varies with state of employment and experience level, the median annual salary is $45,800, while the bottom ten percent make $26,400. The top ten percent in this profession does quite well with a national average of $74,800 annually.
First-Line Supervisors of Protective Service Workers, All Other Jobs by Geography
New York, Florida and Texas have the largest pool of working professionals in this industry, but Utah, Washington and Tennessee should the most growth in the job market with 20 percent change projected through 2022. Plus, many workers have excellent benefits!