What Do Telecommunications Equipment Installers and Repairers Do?
Telecommunications carriers rely along with along with a variety of other corporations throughout the communications industry rely on equipment installers and repairers to ensure things run smoothly. In this position, you will set-up, install, remove or rearrange dialing, routing, distribution and switching equipment. You will also be responsible for servicing and repairing Internet, cable television, telephone and other communication tools on personal property or in commercial buildings. The field is expected to experience little growth over coming years, and positions are estimated to increase by 4% resulting in an estimated 3,820 annual job openings. Most of this growth will occur in telecommunications companies.
Telecommunications Equipment Installers and Repairers Skills and Abilities
For a position in the field, you must be familiar with the necessary communications equipment including the operation and control of various systems. You will also need to be familiar with an array of electronics and computers along with mechanics. You will need to have enough knowledge to maintain and repair necessary components. Additionally, because you will be interacting directly with customers, you will be expected to possess strong communication and customer service skills. You will also need a variety of physical skills including finger and manual dexterity, problem sensitivity, visual color discrimination and near vision.
Telecommunications Equipment Installers and Repairers Duties
On a regular basis, you will be sent out to customers’ homes to install, maintain and repair communications equipment. You will clearly listen to customer needs and concerns and appropriately address particular issues. You will be responsible for maintaining and repairing equipment on location along with your necessary tools. You will then clearly document and record customer interactions and completed tasks. You will need to stay up to date on important information and developments in the field. You will also be responsible for these more specific tasks.
- Adapt equipment to reach optimal performance
- Analyze data to identify functioning
- Climb particular equipment to gain access to necessary areas
- Operate trucks and other vehicles to get to location
- Troubleshoot complex operational issues
- Teach customers to use installed equipment
Telecommunications Equipment Installers and Repairers Tools and Technology
You will be working with a vast selection of tools and technology every day and should possess a clear knowledge of maintenance and repair. When on the job, you will likely carry a specific set of tools including adjustable wrenches, cable splicing kits, circuit testers, cable fault finders, receptacle analyzers and voice data video cable testers. Additionally, you will also regularly use several computer software programs including fluke networks techadvisor field access system, fluke clearsight analyzer, data entry, TechExpert, and presentation and spreadsheet software.
Education and Training for Telecommunications Equipment Installers and Repairers
The majority of people in these positions possess some postsecondary education without a degree. However, there is a substantial percentage of individuals holding positions who only possess a high school diploma. There are instructional programs in communications systems installation and repair technology that can be completed before entry into the field. While no previous experience is required, you can expect to receive moderate on-the-job training before being able to work on your own.
Telecommunications Equipment Installers and Repairers Salary
Installers and repairers make respectable wages, and the median salary for workers in the field is $55, 200. However as you gain experience, you can make increasingly high wages. The top 25% in the field make $69,500, and the top 10% make $77,200. Salary is greatly dependent on location and experience.
Telecommunications Equipment Installers and Repairers Jobs by Geography
Alaska, New York and Hawaii offer the highest median wages in the field with Alaska’s median salary reaching $70,000. However, Puerto Rico and Kentucky are expected to experience the most growth over the next few years. Availability of positions and salary is largely influenced by the state you live in.