What do Gaming Change Persons and Booth Cashiers Do?
Gaming change persons and booth cashiers are in charge of exchanging casino tips, tokens, and other forms of currency for money. They work in different places such as gaming cages, booths, slot machine stations, and other areas.
Gaming Change Persons and Booth Cashiers Skills and Abilities
You need a variety of skills to do this job properly. Main skills include math and customer service skills. You don’t need to know a lot of extensive math, but you have to be able to do basic math such as adding, subtracting, multiplication, and division. You have to be able to work well with people, because you will be working with people all day long. You need to be able to use computers or at least have the ability to learn computer software quickly. Make sure that you have sensitivity and awareness to comprehend and properly assist customers with any issues that they may be having. Many customers at gaming establishments spend a lot of money regularly, and the owners need you to keep them happy.
Gaming Change Persons and Booth Cashiers Duties
Your main duty is to exchange casino currencies such as chips and tickets for money. You will also exchange credit from people who have credit accounts with the establishment. You will need to take credit payments for those who owe money to their credit accounts, and also process credit applications for people who are trying to obtain them. When people exchange chips and tickets, you need to be able to properly add the value and exchange the proper amount of money for then. If anyone has a dispute about a transaction, you need to know how to handle it properly. You have to keep the customers happy while also following proper procedure. You might be in charge of selling different products and services that the establishment has to offer, so you need to be able to process sale and other transactions accordingly. You need to check identification to make sure people are of legal gambling age, and also make sure that only people whose names are on their credit accounts are using those accounts.
Gaming Change Persons and Booth Cashiers Tools and Technology
You won’t need many tools and technology as a gaming change person or booth cashier. You will most likely have a computer to log every transaction as it is done. A lot of money is constantly being exchanged, and it has to be logged properly so the books are in proper order and balanced. You will need to use a calculator when adding chips to make sure they are counted properly. You also need to use money counting machines when you give people their money. Counting money by hand has too much human error involved. You will also use automatic coin wrappers so coins can be stored in rolls. You might also have to set alarms and codes on vaults, safes, and drawers so money is locked and cannot be access by those other than the gaming establishment personnel.
Education and Training Gaming Change Persons and Booth Cashiers
As a gaming change person and booth cashier, you need to have a high school diploma or an equivalent, such as a GED. This accounts for about 40% of the employees. Another 25% has gone to college, but did not obtain a degree. About 15% of all gaming change persons and booth cashiers have a college degree of some kind.
Gaming Change Persons and Booth Cashiers Salary
The average salary of gaming change persons and booth cashiers is about $11.22. This equals to around $23,000 per year. States that pay the most are Colorado, Pennsylvania, and Michigan.
Gaming Change Persons and Booth Cashiers Jobs by Geography
There are 22,300 gaming change persons and booth cashiers in the United States. New York and Nevada have the most with more than 2,000.