What do Social and Community Service Managers Do?
Social and community service programs service the community in a variety of different ways. In order for them to be successful, they must be properly supervised. As a social or community service manager it is your responsibility to oversee the service administrators as well as the services provided.
Social and Community Service Manager Skills and Abilities
There are a few different skills and abilities that you will need to utilize as a social or community service manager. As indicated in the name, both people and project management skills are critical for fulfilling this position. You must be able to effectively communicate with and direct others while simultaneously monitoring the flow of production to ensure that the various social and community events and services are being implemented correctly. You will also need to have strong active listening skills to assist staff, clients and community members. An acute attention to detail will help you to pinpoint issues, while proper critical thinking and problem solving skills will ensure that you can address and resolve problems swiftly. For your team to prosper, you should also be able to motivate and encourage your assistants, as well as evaluate the weak links and provide proper guidance and training to bring them up to par.
Social and Community Service Manager Duties
To maintain the proper functioning of the social or community service organization, there are a few key duties that you will fulfill on a daily basis:
- Direct social and community service programs and events
- Develop and implement facility policies and procedures, or uphold those already in place
- Prepare and monitor operation budgets
- Address client and community member’s issues and concerns
- Perform administrative and human resources duties
- Periodically evaluate the effectiveness of the programs and services offered
Along with properly managing staff you may also be responsible for recruiting, interviewing and training new assistants.
Social and Community Service Manager Tools and Technology
To aid in managing the various aspects of operation, computers will be some of your main tools. You will most likely utilize more than one, including desktop, laptop and notebook computers. You will probably operate a multi-line telephone, as well as a calculator in performing your administrative duties. As you operate your computers, there are a few different software programs that will be beneficial:
- User interface and query
- Word processing
- SpreadsheetAll of
These tools and technologies work together to help make the management process as efficient as possible.
Education and Training for Social and Community Service Managers
To excel in this position you will need to obtain a bachelor’s degree. Some common concentration choices include social work, public administration, business or non-profit management and human services. Along with education, you will need at least five years of experience within the field before you may advance to the management role. Though no traditional education or training is required after that point, you will want to stay abreast of common social and communal issues within your area.
Social and Community Service Manager Salary
As a social or community service manager you can expect to garner a decent salary. In 2014, individuals’ salaries were recorded in a range from $38,300 to $104,500, with $62,700 as the median salary.
Social and Community Service Manager Jobs by Geography
California and New York have the greatest number of jobs by far, however many other states do offer opportunities as well. Most states do also project an increase in the number of positions available, so you can feel stable in pursuing this career.