What Do Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products Do?
Sales representatives are needed in a number of industries, but the scientific and technical community relies on individuals who have expertise in those areas to properly sell products. These professionals typically need a couple years of education in a specialized area such as chemistry, biology or engineering.Steady growth is projected to occur within the next 10 years with 10% increases in employment levels annually. That means there are going to be around 11,180 job openings every year, and those positions need to be filled with qualified candidates.
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products Skills and Abilities
Similar to a sales representative in any other industry, these professionals need to possess high-quality customer service skills. This means having a personable demeanor and knowledge of all the products they are trying to sell. This also entails having knowledge of marketing techniques that can be utilized on customers to convince them they can benefit from this purchase. Naturally, you will need to possess technical knowledge of the items you are selling, and being open to negotiation can also prove to be useful. Active listening skills are crucial because you will need to carefully listen to a customer’s concerns or questions and assist him or her to the best of your abilities.
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products Duties
Some fairly basic tasks will be expected of you in this position. These include negotiating prices with a customer and keeping sales records. A customer may come to the establishment with a question about whether or not you carry a certain product and how much it costs, and you should be able to answer any inquiries about any of your items. Another responsibility can include actively seeking out new customers by developing sales strategies or visiting conventions. If a specific product requires installation, then you may be the one tasked with helping the buyer with that process. As time goes on, customers may require technical support with their products, and either you will have to help them or you will need to point them to where they need to go. Other duties you should be prepared to handle include:
- Verifying a customer’s credit score.
- Stocking items.
- Handling deliveries.
- Preparing budget reports.
- Processing sales transactions.
- Acquiring additional professional knowledge.
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products Tools and Technology
As mentioned previously, you will need to become familiar with the variety of products your store sells. Aside from that you will need to know how to properly use a desktop and laptop computer. You may also be using a personal digital assistant fairly frequently. You should also become acclimated to using customer relation management software.
Education and Training for Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Sales representatives for most stores do not require any specialized education, but since you will be dealing with scientific and technical products, you should have at least a Bachelor’s degree. Once you have earned a job, you will become accustomed to the store’s climate by going through on-site training.
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products Salary
Since this position requires more specialized training than most sales representative positions, you can expect to make $18.00/hour starting out. The highest paid workers can make up to $149,000 a year.
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products Jobs by Geography
The wholesale electronics market has the highest demand for this type of work, and California has the highest employment level. Wyoming, New Jersey and Delaware offer the highest salaries for this line of work, so if you feel you are qualified for this job, then look into your local application processes.