What Do First-Line Supervisors of Non-Retail Sales Workers Do?
There are many businesses that rely on the overseeing and coordinating abilities of a first-line supervisor of non-retail sales workers to keep day-to-day operations running smoothly. Accounting, budgeting and personnel work should all be expected if you seek out this profession.
First-Line Supervisors of Non-Retail Sales Workers Skills and Abilities
You need to be strongly versed in the intricacies of marketing in order to be effective in a position like this. In non-retail sales, knowing how to present and promote the services or products being sold is crucial to the success of the business as a whole. A strategic mindset is also required in order to best deploy your marketing strategies, to allocate resources within the business, and to coordinate those resources in such a way that workers can use them efficiently. Being able to engage workers with active listening to address any questions or concerns they might have goes a long way toward fostering a sense of comradery and transparency.
First-Line Supervisors of Non-Retail Sales Workers Duties
Your top priority as a first-line supervisor of non-retail sales workers is to create and maintain strong interpersonal relationships both between them and you as well as among themselves. Happy workers make for the best workers, and you play a large part in the level of that happiness while at the workplace. The importance of openness and transparency cannot be understated in this regard. Be sure that everyone with whom you work (subordinates, co-workers or otherwise) has a way to contact you via phone, writing, e-mail or in person. The faster you can uncover any discontent within the business, the faster you can devise methods of smoothing things over.
First-Line Supervisors of Non-Retail Sales Workers Tools and Technology
With this emphasis on communication, you need the best possible tools to ensure those lines are always open when they need to be. Get your hands on a reliable desktop computer as well as a laptop, fax machine and smart phone so that all your bases are covered. In terms of software, you’ll need programs for accounting (as well a printing calculator), scheduling, video-conferencing and databases to organize and store all business and customer-related information.
Education and Training for First-Line Supervisors of Non-Retail Sales Workers
For most positions as a first-line supervisor of non-retail sales workers, you need to have at least a high school diploma, if not some time at a higher education institution. You do not necessarily need to have many years of experience in supervising, but it does help to have a bit of time in sales under your belt to have a better understanding of the people you will be overseeing. If you have some experience with the specific kind of sales the business is conducting, you and the other employees will be even better off.
First-Line Supervisors of Non-Retail Sales Workers Salary
The range of annual pay for first-line supervisors of non-retail sales workers in the United States is quite wide and varies substantially based on factors like experience, quality of work, and business size. While the median figure for the position sits around a respectable $70,000, the lower ten percent make around half that. On the other end of the spectrum, the highest 90% make upwards of $150,000 per year.
First-Line Supervisors of Non-Retail Sales Workers Jobs by Geography
You’ll find the highest concentration of first-line supervisor jobs in some of the most populous states such as California, Texas and Florida. Taking money into account, the states with the highest median figures for people in this position are New York, Pennsylvania and Rhode Island. Keep these factors in mind when you decide where to pursue your career as a supervisor.