reception jobs

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Medical Front Office Support (Clerical & Reception Work)

Hanger, Inc.
Big Rapids, MI, US, 49307
Posted 7 days ago

Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world'...

Medical Screener - Reception Technician (Customer Service)

CSL Behring LTD
Youngstown, OH, US, 44501
Posted 7 days ago

Job Description Job Description Summary Responsible for greeting donors at the...

Medical Screener - Reception Technician (Customer Service)

CSL Behring LTD
Aston, PA, US,
Posted 7 days ago

Job Description Job Description Summary Responsible for greeting donors at the...

Medical Screener - Reception Technician (Customer Service)

CSL Behring LTD
Grand Blanc, MI, US, 48439
Posted 7 days ago

Job Description Job Description Summary Responsible for greeting donors at the...

Medical Screener - Reception Technician (Customer Service)

CSL Behring LTD
Palm Bay, FL, US, 32907
Posted 7 days ago

Job Description Job Description Summary Responsible for greeting donors at the...

Medical Screener - Reception Technician (Customer Service)

CSL Behring LTD
El Paso, TX, US, 79910
Posted 7 days ago

Job Description Job Description Summary Responsible for greeting donors at the...

Medical Screener - Reception Technician (Customer Service)

CSL Behring LTD
Rock Hill, SC, US, 29730
Posted 7 days ago

Job Description Job Description Summary Responsible for greeting donors at the...

Medical Screener - Reception Technician (Customer Service)

CSL Behring LTD
Rock Island, IL, US, 61204
Posted 7 days ago

Job Description Job Description Summary Responsible for greeting donors at the...

Medical Screener - Reception Technician (Customer Service)

CSL Behring LTD
Chattanooga, TN, US, 37402
Posted 7 days ago

Job Description Job Description Summary Responsible for greeting donors at the...

Medical Screener - Reception Technician (Customer Service)

CSL Behring LTD
Lawton, OK, US, 73502
Posted 7 days ago

Job Description Job Description Summary Responsible for greeting donors at the ...

More about reception jobs

A reception job requires a high-school diploma or equivalent to work in a collaborative environment for an organization. The duties of a receptionist are many and vital to maintaining an organized workplace. They are also in charge of answering phones, greeting visitors, providing information about the company or office location, and keeping the environment neat. In addition, they are usually the first persons to greet when clients or employees enter the office building. Those with good communication skills and relevant education can find jobs in almost every sector, from hospitals and educational institutions to corporate companies and offices.

Career Opportunities and Responsibilities

The biggest employers of front desk receptionists are hospitals, banks, hotels, and individual offices. Although the responsibilities remain more or less similar across the profiles, functions can differ depending on the job requirements. Some of the most common receptionist jobs are:

  • General Office Clerks: The duties of a general office clerk include anything from answering phones to sending emails and typing letters to maintaining records and other clerical tasks. They work in various professional roles, such as front office receptionists and customer service agents.
  • Customer Service Representatives: They interact and handle customers' queries, phone calls, and complaints and help to place orders. Customer representatives primarily work in banks, hospitals, and other client-facing organizations.
  • Information Clerks: Although job seekers can get an entry-level position as an information clerk with a high school diploma, the education requirements differ for different departments. For example, a human resource assistant may require at least an associate's degree. However, in general, they perform the same duties as a general office clerk.
  • Secretaries/ Administrative Assistants: Besides doing clerical duties, an administrative assistant would require managing general office requirements, scheduling calls, taking minutes, and other tasks.
  • Tellers: Cashiers or tellers are employed mainly by banks to process daily transactions. The job is a good match for those with arithmetic skills.
Average Salaries for Reception Jobs

The average salary for various receptionist profiles ranges from $30000 to $40000. According to the US Bureau of Labor Statistics (BSIS) 2020, the average median pay for a receptionist is $31110 per year. Some of the most common reception jobs are listed below:

Reception Job Profiles

Average Annual Salary (According to BSIS 2020 Handbook)

Customer Service Receptionist

Front Office Clerk

Information Assistant

Secretaries/ Office Assistants

Bank Tellers

$35,830

$35,330

$36,920

$40,990

$32,620

Note that salaries can differ for people with higher education and professional skills.

Reception Jobs Career Qualification and Skills

Education and skill requirements vary across different reception job profiles. However, customer service skills and effective communications are essential job competency requirements for most front desk jobs.

Educational Qualification

Receptionists are generally required to have a high school diploma or its equivalent and customer service experience. However, education requirements also vary depending on the industry. For example, specialized training is needed for receptionists who work in the beauty, hospitality, or healthcare industries. In addition, receptionists fluent in more than one language are highly sought after by companies with foreign clients.

Key Skills
  • Good communications skills: Receptionists require competence in verbal and written communication.
  • Interpersonal skills: As the first point of contact in offices and health facilities, a receptionist should be courteous, comfortable handling stressful situations, and professional towards the public and customers.
  • Integrity: Information assistants may be required to work with personal data or confidential data in legal offices and hospitals. That's why these establishments need a high level of trustworthiness from their employees.
  • Administrative skills: Administrative assistants are responsible for answering phones, setting up appointments, and keeping track of personnel information in various files. Managing their various tasks requires strong organizational skills.
  • Computer Literacy: A basic knowledge of computer skills such as Excel, Word, Spreadsheet, and Email writing are the core of many receptionist jobs in hospitals and hotels.
Tips on How to prepare for a Reception Job Interview

Although interview questions for reception jobs can differ from company to company, some questions are expected for most job profiles. For example,

  • Why do you want to join this company?
  • Tell me about your organizational skills and how do you manage your work?
  • Finally, why do you think you're the most suitable candidate for this role?

You will have better chances of selection if you have prepared for these most frequently asked interview questions.