customer service jobs

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Customer Service Representative (Bilingual)

Sigue Corp
Claremont, CA, US, 91711
Posted 2 days ago

Bilingual Customer Service Rep. Spanish (required)/ English (Basic communication...

Customer Service Representative

Max Out
Addison, TX, US,
Posted 2 days ago

Customer Service RepresentativeMax Out in Addison is expanding and ready to laun...

Customer Service Representative

Ciocca Dealerships
Philadelphia, PA, US, 19146
Posted 2 days ago

THE LARGEST SUBARU DEALERSHIP IN THE COUNTRY COMING TO PHILADELPHIA THIS SUMMER!...

Customer Service Representative

Advanced Lubrication Specialties
Eddington, PA, US, 19020
Posted 2 days ago

We are looking for a customer-oriented service representative. A Customer Servic...

Customer Service Respresentative (Req 9558)

Southern States Cooperative
Harrisonburg, VA, US,
Posted 2 days ago

Are you interested in joining an industry leader who is passionate about growth?...

Customer Service Associate

Raising Cane's
Metairie, LA, US, 70004
Posted 3 days ago

Overview: Starting hiring pay range (based on location, experience, qualificatio...

Associate, Customer Service

Brother Industries
Bridgewater, NJ, US, 08807
Posted 3 days ago

Let's Grow Together Our mission is to live our "at your side" promise and simpl...

Customer Service Driver

Domino's Pizza
Hemlock, IN, US, 46937
Posted 3 days ago

GROWTH OPPORTUNITIES AROUND EVERY CORNER, COME GROW WITH US! ABOUT THE JOB Do yo...

Customer Service Associate

Raising Cane's
West Des Moines, IA, US, 50398
Posted 3 days ago

Overview: Starting hiring pay range (based on location, experience, qualificatio...

Domino's Customer Service Rep/Pizza Maker - East Wenatchee - Competitive Pay - 7097

Domino's Pizza
Rock Island, WA, US, 98850
Posted 3 days ago

Client Service Representative Why Work for Domino's/What We are Offering Our Gre...

More about customer service jobs

Customer Service jobs primarily consist of helping customers with processing orders, troubleshooting, and others. Many customer service jobs are available in various industries, including banks, hospitals, retails, IT call centers and other establishments. Most common customer service occupations include guest service agent, call center representative, customer service representative, bank teller, receptionist, and more. Many of these jobs require a high school diploma and excellent customer service skills.

Most Popular Customer Service Jobs

Customer service is a rapidly expanding industry. For those with little or no experience, a career in customer service is a great way to learn transferable skills that can be used in practically any field. Here are some of the best customer service jobs that pay well too.

  • Customer Service Representative: The Customer Service Representative is responsible for providing customer service to both inbound and outbound calls. They primarily work in a fast-paced environment, answer incoming calls professionally, and offer solutions when appropriate. A high school diploma with excellent communication skills can be enough for entry-level customer service representative jobs.
  • Bank Teller: The Bank Teller is responsible for handling cash deposits, withdrawals, and balancing transactions while providing excellent customer service. They are usually employed in banks, ticketing counters, and retail outlets. Most entry-level teller jobs require a high school diploma, math skills, and experience handling cash counter.
  • Front Desk Manager: The Front Desk Manager is responsible for the overall operations of the front desk area, which includes greeting and directing guests, answering questions and requests, and resolving customer concerns.
  • Technical Support Representative: The Technical Support Representative is responsible for providing customer support to clients by telephone, email, chat, and remote assistance sessions. It includes answering questions about our products and services, identifying issues, and providing solutions to technical problems.
  • Patient Coordinator: The Patient Coordinator is responsible for coordinating patient care by ensuring the appropriate medical team is contacted promptly, following up with patients to ensure all necessary information is provided, communicating with providers to ensure all essential orders are in place, and ensuring the provider has all requested patient records.

Many individuals start their career in customer service before advancing to higher positions such as customer service manager or sales manager.

Average Salary Across Different Customer Service Jobs

Depending on the customer service job role and experience, different profiles can have different pay ranges.

  • A customer service representative has an average hourly wage of $17.23. However, many experienced professionals earn about $27.80 an hour.
  • The average hourly wage of a bank teller is $13.56 per hour. However, the pay can increase up to $15 an hour for experienced candidates.
  • Front desk managers have an average hourly wage of about $14. However, many experienced managers (20+ years) report a salary of $18 an hour.
  • Technical support specialists have a median hourly wage of $19.52. On the other hand, experienced executives with 10-19 years of experience make about $59855 per year.
  • A patient coordinator makes about $16.96 per hour, but with experience, their salary can increase up to $20 per hour.
Customer Service Jobs Qualifications and SalariesEducational Qualifications

As discussed earlier, most entry-level customer service jobs require a high school diploma and customer handling experience. But those with a bachelor’s degree in communication or hospitality can find high-paying opportunities in larger corporations.

An associate degree in customer service management can be ideal for the retail manager and bank teller jobs.

Essential Skills
  • Excellent oral and written communication
  • Customer servicing skills
  • Conflict resolution
  • Computer skills

Some skill requirements can vary depending on the job profile. For example, a bank teller job can require math and data-entry skills. So developing competent skills for the desired job role is the best way to find better customer service jobs.

Helpful Tips for Customer Service Jobs

Preparation is the key to having a successful interview. Here are some key topics to prepare before the customer service job interview:

  • Prepare for the standard interview questions like:
  • How would you improve the customer service experience if given a chance?
  • What does make you the best fit for this role?
  • How do you handle a dissatisfied customer?
  • Expect questions about customer service software
  • Know about the company and its products
  • Listen carefully to each question before providing an articulate answer
  • Be honest about your strengths and weaknesses.

Pro Tip: Avoid clichés and dictionary definitions while answering questions.