Hospitality is a multi-billion dollar industry which includes hotels, restaurants, theme parks, transportation, cruise lines, and more.There are about 15 million persons employed in the hospitality industry in the United States, and according to theBureau of Labor statistics, the industry is projected to keep adding jobs at a strong rate through 2022.
If you’re applying for one of these positions, you’ll need to be ready for some common interview questions. Having great answers to these can help you land the job you want, faster.
Working in a restaurant requires patience, efficiency, and customer service skills, all in a fast-paced and often stressful work environment. You’ll want to be sure to prepare answers to questions such as:
For positions with tour companies, theme parks, or cruise lines, the focus of nearly every customer-facing position is going to be on doing your utmost to insure customer satisfaction. You’ll want to show you can handle all kinds of situations calmly, professionally, and with a smile. Sample questions might include:
Travel agents help book flights, find the best deals, and plan vacations for individuals, families and groups. It’s important for travel agents to be customer-service focused, resourceful, and, of course, passionate about travel! Sample questions might include:
Making sure you’re ready to ace the interview is important. But it’s even more important to land the interview in the first place. This is where having a properly formatted resume and cover letter is your friend. You’ll want to make sure that your resume and cover letter show your skills and talents in the best light, so you’ll impress more potential employers and have more chances to use your interview skills to win the hospitality industry job you want. A professional resume-building product likeLiveCareer'scan give you a substantial leg up in the job sweepstakes. Consider trying it out today!
Head into your hospitality interview armed with at least five substantive questions for your interviewer, and be ready to ask them when your moment arrives.
LiveCareer lists a number of surprising questions you may face at your hospitality interview.