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Clearview Communications
City, State, Zip Code
Dear Mr. Tully,
I am submitting this cover letter and my resume in consideration of the position for Technical Support Representative. My training, education and work experience match up perfectly with the detailed job description your company placed on Monster.com, making me a strong candidate.
I have three years of experience in a call center, specializing in wireless phone and other communication systems. I have experience working with clients and customers, extracting needed and detailed information to determine the extent of problems and the quickest ways to efficient and long term solutions within a reasonable amount of time. This requires exceptional communication skill and an ability to cull through the minutiae and pinpoint relevant information. I research carefully, ensuring I only implement the best solutions in all situations.
I am already familiar with Clearview’s proprietary telephony hardware and programs, as they are top selling products supported by my current employer. So I already have a head start in any training and preparation you are going to need for a Technical Support Representative.
I would appreciate the opportunity to come in and discuss my skills further. You will see that of the many applicants, I am the best choice for the Technical Support Representative slot.
Best regards,
Pedro Mendoza
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