Hotel Operations Manager Example

Dear Mr. Hampton,

When I saw your ad for a Hotel Operations Manager at the Stratford Hotel, I rushed to submit my resume for your review and consideration. I have a degree in Hospitality Management and over a decade as Operations Manager at at mid-sized hotel in Irvine. The smooth running of a fine hotel like the Startford depends on the many departments working together toward the same goals, which are guest satisfaction and the financial success of the organization. I can bring my talents to bear to achieve those goals.

In my current position, I meet regularly with department managers to ensure all efforts are directed at success. In cases of conflict resolution, I make sure all sides are listened to and that the resolution serves to enhance the operation of the hotel, the job satisfaction of employees and always, the satisfaction of our guests.

I understand the training of all staff is critical to supporting the policies and procedures of the organization and have initiated employee orientation workshops as well as refresher courses when deemed necessary. In a service industry like hospitality, if the focus is on guest satisfaction, they’ll come back and the hotel’s reputation will grow.

I can help maintain and even add to the stellar reputation of the Stratford, and look forward to an opportunity to discuss my qualifications in depth. I can make myself available according to your schedule. Thank you for your time and consideration.

Regards,

William Watts