When applying for a customer service representative position, it is important to keep your documents sharp, professional, and genuine. By looking to our customer service representative cover letter example, as well as a few do’s and don’ts, you can begin your application process with confidence.
- Do try using a headline that briefly describes why you are an ideal candidate for the position. An alternative to traditional cover letters, headlines can quickly attract the attention of employers and radiate poise in a field that requires customer relations.
- Don’t start with your name. When you have begun the introduction to your letter, it isn’t necessary to repeat information that is already given in your resume.
- Do, however, acknowledge the name of the hiring manager you what it is. By doing so, you are showing that you can interact with individuals (and customers) directly and engagingly. If the you don’t know the manager’s name, try a phrase such as Dear Hiring Committee.”
- Don’t forget to proofread. In the world of customer service, helping clients means you have an eye for catching issues with sales and accounts. Let your writing reflect those skills.
Customer Service Representative Advice
A customer service representative in a retail environment needs experience in retail sales, strong customer service skills, a desire to succeed–and a great cover letter. We’ve created the cover letter examples below as models to help you build a cover letter that will grab hiring managers’ attention quickly. Just use these cover letter examples as a starting point, and edit the pre-written text to fit your background. Get started today and get the customer service representative job you want faster!
Cover Letter Tips for Customer Service Representative
If you’re looking for jobs as a Customer Service Representative, it’s important that you put the right set of job seeking skills to work. The following tips should help keep you on track during this important time.
1. Stay positive. Keeping a positive outlook will help keep things in perspective and remind you that your unemployment is only temporary. You can always find part time work to alleviate any financial stress.
2. Keep an open mind. While you may have had your sights set on a particular position or industry, remember to stay open to as many options as possible. This will allow more opportunities to flow your way.
3. Set goals for yourself. Setting goals that can be accomplished on a weekly or even daily basis is the best way to maximize both time and productivity. For instance, you can try sending out a certain number of cover letters per week.
4. Connect with your network. Don’t hesitate to reach out to personal or professional contacts that could offer insight into the current job market. Their advice will be welcome, and you never know where your next lead could come from.
5. Make use of social media. Use Facebook, Twitter, and LinkedIn to expand your network. These sites are also used by potential employers to access your professional profile.
Customer Service Representative Job Seeking Tips
When it comes to finding jobs as a Customer Service Representative, your cover letter is your calling card. Be sure your cover letter makes a solid first impression by following the tips below.
1. Don’t exceed two pages. With the exception of doctors and academics using curricula vitae (CVs), there’s no need to write more than two pages. Keep your cover letter writing relevant and concise.
2. Do align the text flush left and make use of bullet points. These two formatting tips will immediately improve the readability of your writing.
3. Don’t rely on generic language. If you’re trying to describe your unique professional experience, overly used phrases such as hard working” and team player” won’t help much.
4. Use a Summary of Skills” section to introduce your work history section. This offers your reader an overview of your professional qualifications.
5. Do list your work history in the following recommended order: title of position, employer, city and state of employer, and employment dates.