Just as a professional appearance is important when interviewing for a job, a professional cover letter is generally necessary to land that interview in the first place. A well-written and highly customized cover letter can attract attention for all the right reasons, so refer to our customer service representative cover letter and these associated tips as you draft yours.
- Do stick to the truth. It can prove tempting to embellish your accomplishments to make yourself sound more appealing, but doing so will more than likely come back to haunt you.
- Don’t include a lot of information about previous experience that is not directly related to the position you seek. For example, you don’t need to discuss your background in technical writing if you are seeking a customer service-related position.
- Do proofread. As obvious as it may sound, it might surprise you how many people do not take the time for this critical step.
- Don’t rely on generic, canned language. Sure, you might be great with people,” but most people looking for customer service positions probably are. Instead, say something like, I can maintain my cool in high-stress situations and help others do the same.”
Customer Service Representative Advice
Interested in working as a customer service representative? Your cover letter could make the all the difference. Our customer service representative-specific cover letter examples will help you focus your resume on the skills and experience employers are looking for. Use these cover letter examples to highlight your customer service talents to potential employers. Click on any of the samples to start building your winning cover letter, and get ready to take the next step in your career!
Cover Letter Tips for Customer Service Representative
Looking for jobs as a Customer Service Representative, just as in other industries, can initially seem like a harrowing task. However, it can be tamed by proper preparation and taking the right actions. The following pointers can give your job search a boost.
1. Research prospective employers to uncover valuable information about their needs, hiring processes and company cultures. These details could help you tailor your applications and make a more effective case that you’re the person a company’s been seeking.
2. Take assessments to identify your skills and interests. Knowing what you want and what you can do are invaluable to finding a good fit with an employer.
3. Be mindful of your social-media exposure. Modern employers will look you up on the Internet. You want to make sure what they find paints you in a positive light. Bolster your online presence and remove potentially damaging pictures and posts.
4. Network like your life depends on it. Your circles of friends, colleagues and family members could be crucial to your success. They may be able to offer valuable contacts or leads on jobs as a Customer Service Representative you may not have found on your own.
5. Follow up tenaciously. You should check back with a prospective employer on a regular basis until you get a firm no or get the job. Don’t call every day, but try not to let more than a few days to a week pass without contact.
Customer Service Representative Job Seeking Tips
A quality cover letter can open doors for you. Regardless of the industry or job, there are some universal traits shared by good cover letters. Here are some helpful pointers.
1. Format your job listings to put the most important information up front. This order is generally preferred title/position, employer, employer location, employment dates.
2. Don’t be shy about your achievements. A basic list of job duties and responsibilities is much less informative to a hiring manager than a record of career accomplishment.
3. Provide a strong focus. Employers are often overwhelmed with the number of applications they receive, so they don’t have time to waste on cover letters filled with fluff and unimportant details. Make sure you get to the point with a streamlined approach that succinctly shows your objectives and strengths.
4. Be completely honest. When looking for jobs as a Customer Service Representative, it may be tempting to embellish your background a bit, but doing so could be detrimental. You should assume everything you put on your cover letter will be verified.
5. Proofread your document carefully. You don’t want grammar and spelling errors to cast doubt on your work ethic and attention to detail.