The education section of your resume can be significant if education is where most of your technical skills originated. The resume education section contains information about your training such as college degrees and relevant courses. Writing a resume education section when applying to be a technical support worker can be essential because the occupation often requires a lot of knowledge about computers and programs that is usually gained primarily through formal education.
What to Include in a Technical Support Workers Resume Education Section
Include training you received or courses you are currently taking that are relevant to being a technical support worker. Include all degrees earned and the institutions those degrees were earned from, including the name of the school and its location. When writing a resume education section, your education should be from the last 10 years. Employers want your training to be recent because of the rate at which technology advances. Only include your graduation date if it is recent, i.e. within the last two years. If you haven’t finished your degree, include the college you are currently going to; just let the employer know that you are still attending it by putting the expected graduation date. You may wish to list specific courses in this section if you developed relevant technical skills during a school project or organization.
If you have taken supplemental training courses since you received your formal degree, indicate that as well. Include the name of each course and the certification obtained when you finished. You should list the date of your training as well as specific skills you developed that relate to the position you’re applying for.
If your education section is small, don’t worry; you do not have to go to multiple colleges to obtain the training you need to be a technical support worker. Focus on communicating whatever schooling you have as it will set you apart from other applicants without your educational experience.
How to Format a Technical Support Workers Resume Education Section
If you have recently completed or are currently working on completing your education in the field of technology, then put the education section before the experience section. You might put your education section after the experience section if your most recent education was years ago and your experience at relevant jobs is more recent. When writing a resume education section, list your education in reverse chronological order with the most recent at the top.
For each degree earned, create a subsection. In the first line of information of each subsection, write the degree you have earned. The next line can be the name of the college or university where you obtained the degree. You can also choose to put the name of the university on the first line and then the name of the degree on the second line. The important thing is to be consistent if you have more than one degree to include.
When you are writing a resume education section, be sure to focus on information that is relevant to the occupation. You may leave out certifications if they are not related to the technical field.
Example of a Great Technical Support Workers Resume Education Section
This example of a resume education section is brief but concisely lists an applicant’s bachelor degree as well as what skills the applicant gained during schooling.
Bachelor of Computer Science, 2010 to 2014
Carnegie Mellon University, Pittsburg, PA
Over 3.5 GPA in courses exploring Microsoft Word, Excel, PowerPoint and computer hardware.
If you want to learn more about writing a resume education section, LiveCareer has helpful information, tips and examples you can look at for this section as well as for and other parts of your resume.