Sales associates are key employees within the retail industry. Often the first and sometimes the only person that the customer interacts with, a sales associate needs to have a unique set of people skills in order to be successful in his or her position. The best resume format for a sales associate should demonstrate a commitment to helping people and to providing quality service.
Chronological vs. Functional Format for a Sales Associate
A good resume for a sales associate should begin with a detailed summary of the applicant’s qualifications. You may choose between a chronological resume format, in which you include a brief summary of your work experience, aspirations and goals, followed by a chronological list of positions you have held, or a functional resume format. Typically, a functional resume format allows you to highlight your skill sets and strengths. A successful sales associate is often considered to be a people person who is comfortable interacting with customers as well as other personnel. Therefore, you may want to draw attention to experiences that demonstrate these skills as opposed to simply listing your employment history. In retail sales, the applicant should also be able to handle money, make change and work a cash register. Customer service skills are key, and the ability to perform autonomously will come in handy as well.
The best resume format will have these skills listed at the beginning of the resume to make a good first impression to the potential employer.
Sales Associates’ Previous Work Experience
While there are many entry-level positions available in the retail sales industry, including some sales associate positions, it could be beneficial if you have previous retail experience of some kind. The best resume format will include a work experience sections that lists prior employers, the dates of employment as well as the title of the positions you’ve held. This information shows a potential employer that you not only have work experience but are also capable of completing the tasks assigned to you.
Prospective sales associates should also add previous job experiences in other fields to this section if the experience is relevant to working in retail sales.
Sales Associates’ Educational Background and Certifications
Education does not always play a huge role in the hiring of a sales associate. However, if you have a degree of some kind, it should be included. Employers are also interested in any relevant certifications that you may possess or any special tasks that you were assigned during your work in another retail establishment. For instance, a sales associate applicant may have been in charge of store charge card accounts at another store, and this responsibility may be an asset at a new job in the industry.
Special Skills and Expertise for Sales Associates
The best resume format for sales associates should conclude with any other skills that make the candidate unique. Speaking a foreign language or having unique knowledge of a store’s products might be just enough to catch the attention of a hiring manager.
Retail hiring managers take a look at a considerable amount of resumes and applications, so a sales associate needs to adhere to the guidelines of the best resume format for the desired position. Be sure to include information that is tailored specifically to the retail sales associate job that you are looking for. By browsing the formatting information on LiveCareer, you can improve your chances of getting hired at your dream job.