Writing a resume objective for a receptionist position used to be an important skill you needed in order to make a resume that got you hired. The new trend for employers, though, is a resume summary statement. As a receptionist, you want your skills to shine ahead of time so that recruiters can see why they should pick you as their next receptionist. A resume summary statement allows you to do this by brushing over your experience and work history all in one paragraph while a resume objective only explains what you plan on doing with the receptionist position once you’re hired. It’s easy to see why recruiters now prefer you writing a resume summary statement over a resume objective.
How You Used to Write a Receptionist Resume Objective
The way you used to go about writing a resume objective was to simply write out what you intend to do for your potential employer. For example, as a receptionist, a resume objective for you would have been something like, “Long-term professional with extensive customer service experience and communication skills looking for a receptionist position.” Instead of writing a resume objective, though, do what most recruiters prefer and write a resume summary statement.
How to Write a Receptionist Resume Summary Statement
A resume summary statement will allow you to show off all of the skills, talents and achievements under your belt that you feel would most be beneficial for a position as a receptionist. For example, if you have a fast typing speed now and you’ve become knowledgeable about computers and their various programs, those are two great features to add to your receptionist summary statement.
When you’re trying to come up with key selling points that you feel would be beneficial in the position of a receptionist, ask yourself, “What are some tasks I had to perform for receptionist jobs in the past?” This could include everything from answering phone calls to setting up appointments for customers to managing data. Don’t be afraid to pull from your experience in other fields because customer service skills are always transferable.
Once you’ve written down all of the key selling points you feel make you an excellent receptionist, narrow them down so that the result is a smooth paragraph between four and six lines in length. Avoid bullet points, and make sure the statement is written in the first-person voice minus the pronouns. Some examples of a receptionist’s resume summary statement are:
Receptionist with eight-plus years of customer service experience. Excellent guest-greeting and communication skills. Demonstrated ability to answer customer questions in a timely fashion. Proven record of handling spontaneous and high-stress situations.
Four-plus years of extensive knowledge with clerical and administrative procedures. Expert user of various front desk software applications and certified in Microsoft Office. Special talent for juggling appointments, maintaining conference rooms and communicating with impatient guests. Committed to a higher level of cleanliness and organization.
A decade’s experience with ordering, receiving and managing shipments. In-depth accounting and administrative knowledge. Extensive customer service experience and ability to multitask. Strong sense of responsibility and able to handle difficult customers in a tactful and constructive manner.
While writing a resume objective is becoming outdated in comparison to the resume summary statement for a receptionist, some people still may prefer it on their resume, so it doesn’t hurt to prepare one for another version. When you’re writing a resume objective or summary statement to impress your future employer, you may find some helpful tips and tricks on LiveCareer.