When writing a new resume or updating your current resume to apply for a receptionist position, you’ll want to give special attention to the education section. Potential employers want to see that regardless of your extent of work experience as a receptionist, you have the knowledge and skills to handle a variety of administrative tasks. In addition to excellent customer service skills, being able to exhibit proficiency in the required computer programs is key. Your knowledge is best demonstrated by writing a resume education section that will impress an employer who is seeking a new receptionist.
What to Include in a Receptionist Resume Education Section
Although many receptionists have completed college and earned a degree, it is also possible to work in the field without a bachelor’s degree. Instead of a college diploma, include your high school graduation, any certifications you earned, and computer courses you completed when writing a resume education section. Make mention of any accounting classes you took because many receptionists are often called upon to process billing and the receipt of payments for services rendered.
When constructing your education section, omit your GPA, write “in progress” next to any degrees or courses you are currently pursuing, and add information on any internships that you took part in during or after your schooling. If you received any honors, such as summa cum laude or magna cum laude, list those awards in this section. If you plan to apply for a receptionist position in a specialized field, such as the medical industry, you should list any relevant education experience that lets the employer know you understand the trade and any terms that are commonly used. This will suggest to the employer that you are capable of handling clients in a professional manner. For incomplete education programs, it is more than OK to highlight completed coursework if it is relevant.
How to Format a Receptionist Resume Education Section
Always begin writing a resume education section by listing your most advanced degrees, certifications and completed courses first. Type the college or university’s name, and then follow that with the degree you earned. Add the location of the school next, being sure to use both the city and state the college is found in. A list of your major as well as any minors should follow if they are at least tangentially related to the receptionist profession. If you recently graduated, you may include your graduation date as it will indicate your educational knowledge is fresh in your mind. If you’ve been out of school for a long period of time, there is no need to suggest that your education is outdated by including your graduation year.
Example of a Great Receptionist Resume Education Section
You will find an example below that best demonstrates the process of writing a resume education section to capture the attention of your prospective employer. Notice that the most advanced degrees and completed courses are found near the top.
Berkeley City College, Berkeley, California
Bachelor of Arts in Public Relations with a Major in Front Desk Management
Reedley College, Reedley, CA
Associates of the Arts in Customer Service
ALISON, Online Learning – 2015
Certification in Microsoft Office
Coastline Community College, Fountain Valley, CA – In Progress
Certification in Bookkeeping and Accounting
If you’re finding it a bit of a challenge to format your resume to showcase your education or you need more information on how to best compile the skills section of your resume, LiveCareer is a helpful resource. The website has resume templates, tips for writing a resume education section and more.