A resume work experience section is a detailed chronological or functional listing of your past employment experiences. This section is important on a successful public relations resume because it shows your increasing levels of skills and responsibilities at each company at which you’ve worked. While writing a resume work experience section, focus on the qualities and skills, such as your ability to excel at written and oral presentations that are important in the field of public relations.
What to Include in a Public Relations Resume Work Experience Section
The most important skill that a hiring manager is looking for in a resume work experience section for a public relations position is your ability to communicate effectively. When writing a resume work experience section, detail your past work experiences in a way that highlights your ability to communicate by phone, email, in person or through formal presentations. If one of your previous jobs required you to give radio interviews, frame that experience in a way that demonstrates your ability to promote company interests. If you held a position answering customer questions and complaints, highlight that experience as a way to show your strong listening skills and ability to communicate well under pressure. In addition, include employer-focused information on your knowledge of trends in the industry, your ability to create and market information and your experience with event planning.
How to Format a Public Relations Resume Work Experience Section
There are two ways to write a resume work experience section. If you have many years of experience in public relations, consider using a functional format based on the types of positions that you have held in the past. A functional work experience section groups together similar job titles, such as “Communications Specialist” or “Customer Service Representative.” If you have little experience in public relations, then writing a resume work experience section with relevant jobs first is your best option for capturing the attention of hiring managers. Another option is a chronological work experience section. In this format, list your current or most recent job first and then continue listing past jobs that you have held, even those not directly related to public relations. For example, your past work as a hostess may show that you are comfortable interacting with the public.
Great Example of a Public Relations Resume Work Experience Section
This example shows a way to highlight your minimal public relations work experience when writing a resume work experience section. In this section, your work experiences are ranked by relevance to public relations rather than in a chronological order.
Communications Specialist – Express – Columbus, OH
May 2013 to November 2015
- Prepared speeches for division executives.
- Reviewed social media posts.
- Posted 3 daily social media posts.
- Updated links on website as needed.
- Answered an average of 18 incoming media requests per week.
Customer Service Representative – Victoria’s Secret – Columbus, OH
January 2012 to April 2013
- Answered an average of 100 daily incoming calls.
- Logged calls into computer.
- Coordinated scheduling with team of 19 others on overnight shift.
- Sent email confirmations of orders.
- Answered incoming chat questions.
Hostess – Olive Garden – Columbus, OH
June 2011 to December 2011
- Greeted patrons.
- Coordinated seating arrangements for 45 tables.
- Answered calls for reservations.
- Kept entrance tidy.
- Answered guest questions.
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