From law firms to medical centers, office assistants are necessary to help businesses run smoothly. Aside from your interview, your resume is the best way for an employer to know how efficient and organized you are through your past work experiences. When writing a resume work experience section, it’s important to highlight the attributes that are desirable in an office assistant.
What to Include in an Office Assistant Resume Work Experience Section
Because an office assistant needs to be organized, have great communication skills, possess computer and typing abilities and have experience in answering phone calls, your work experience section should reflect these skills. When writing a resume work experience section, include skills from other jobs that would benefit you in the office. For example, if you used to be a library aide, mention skills like filing, answering the phone, sending out bills for late fees and helping patrons find their information. The name of the business, its location and the dates you were employed should also be included in your resume work experience section.
Technology has become an increasingly popular tool for employers to use when looking at resumes. Databases are set up to search for keywords that employers look for in each position; resumes that contain these keywords will be moved forward in the selection process. As a potential office assistant, it’s important to include these keywords that employers look for, such as “computer,” “accuracy,” “calming dissatisfied clients,” “highly organized,” “friendly” and any computer programs you are proficient in.
How to Format an Office Assistant Resume Work Experience Section
When writing a resume work experience section, always write the name of your previous or current position first, followed by the business name, its location and the dates you were employed. The dates can either be formatted using both the month and the year or just the year; however, make sure your format for dates is consistent throughout your resume. After formatting the business information, list your achievements and accomplishments using bullet points. Instead of simply listing your duties or responsibilities, try to describe how you went above and beyond in your job. Quantifiable accomplishments, such as increasing efficiency in the filing system or reducing the number of errors in documents, can show employers how well you will do your job.
Great Example of an Office Assistant Resume Work Experience Section
The following example will give you an idea of how to properly format your work unique accomplishments when writing a resume work experience section:
Desert Construction Company – Las Vegas, NV
April 2014 to present
- Drafted emails and memos using Microsoft Office.
- Helped with bookkeeping and payroll.
- Organized file system to make finding customer files 98 percent more efficient.
Gloria’s Bread and Bakery – Henderson, NV
October 2012 to April 2014
- Ordered office and baking supplies and successfully negotiated the price with vendors.
- Communicated with customers to resolve problems with orders.
- Reduced billing errors that led to a 26 percent increase in sales.
Customer Service Representative
Citibank Call Center – Las Vegas, NV
January 2011 to October 2012
- Listened and communicated with customers to solve problems.
- Documented conversation and actions that took place during calls.
- Won “Customer Service Representative of the Month” May 2012.
- Received a 99 percent customer satisfaction rating in follow-up surveys.
For additional help, you can check out LiveCareer. They have a variety of tips, tricks and resume templates that make writing a resume work experience section easier.