A resume work experience section is one of the most important elements of your hospitality worker job application as it gives employers objective information on your hospitality qualifications. A clean hospitality work experience section shows employers that you can present relevant information in an effective, brief way, which is a crucial skill to have in the hospitality industry.
What to Include in a Hospitality Worker Resume Work Experience Section
The most important aspect of writing a resume work experience section is knowing which elements of your hospitality experience to include and how to order them. If you have significant experience in the hospitality industry, place your work experience section ahead of your education section. List the job you currently have or the most recent job you held in the hospitality industry ahead of less relevant positions. Label your work history section “Experience” rather than “Employment” so you can include all relevant hospitality experience, including class projects in hotel management, volunteer hospitality assignments and internships that utilized your hospitality skills.
How to Format a Hospitality Worker Resume Work Experience Section
If you have extensive experience in the hospitality industry, consider writing a resume work experience section with separate sections. Create a general section labeled “Relevant Experience” for professional positions that are directly related to the hospitality section and “Other Experience” for other types of experience. Most recent hospitality program graduates have various types of experience, such as internships, volunteer jobs, extracurricular activities and leadership experience. These various experiences should be formatted separately from your regular paid hospitality work experience to avoid confusion.
When writing a resume work experience section, place your job title first in each listing. For example, if you were a front desk worker at a hotel for two years, state your specific job title before you include such information as your employer’s name, location and contact information. Dates of employment come next, followed by a bulleted list of your accomplishments and duties, such as answering phones, managing room assignments and handling customer concerns. If possible, use 5-8 bullets for each position.
Great Example of a Hospitality Worker Resume Work Experience Section
Consider the following example when writing a resume work experience section tailored to the hospitality industry:
Hotel Manager, New London Hotel, New London, Massachusetts, 2011-present
- Promoted from Desk Supervisor.
- Manage hotel staff to facilitate room assignments, Manage guest concerns in a courteous and prompt manner and provide solutions to staff issues.
- Collaborate with hotel department managers to ensure the smooth functioning of all departments, including supply orders, personnel management and scheduling.
- provide oversight for all recruitment and make final decisions when hiring new personnel.
- Collaborate with hotel staff to create a positive environment for all workers and develop initiatives to improve customer service.
Desk Supervisor, New London Hotel, New London, Massachusetts, 2008-2011
- Welcomed guests and coordinated Desk worker job duties.
- Developed and managed schedules for all front-end Desk workers, including shift changes.
- managed customer complaints.
- Ordered supplies for the front Desk as well as guests on an as-needed basis.
Writing a work experience section that highlights your most relevant work experience in a way that communicates your hospitality-related skills is essential. The many tips and tricks available on LiveCareer may inspire you with new ideas for writing a resume work experience section that shows employers that you have what it takes to thrive in the field of hospitality.