You started your hospitality career at the ground level a few years ago, and since that time, you’ve been working hard, gaining new skills, and using your experiences (both good and bad) to strengthen your employer’s business. You may have worked for just one employer during your entire career, or you may have served multiple bosses in multiple establishments. But at this point, you’re ready to take the next step up the ladder. And it’s a big one. You’re about to make the move from employee to first-time manager.
So how can you use your cover letter to showcase your skills to potential hiring managers and prove that you’re ready for the challenges that lie ahead? Here are few tips that can help.
Hospitality: The Switch from Employee to Manager
The following cover letter tips will help you make the jump to management:
1. Keep it short.
You may have more experience than you did when you applied for your first entry-level job, but that doesn’t translate to a longer resume or a longer cover letter. Stay under one page for each of these two documents. Keep your message complete and hard-hitting, but be succinct. Select the credentials that are yours alone, and skip boasts that every applicant in the world can share. (Sure, you’re “hard working,” and this may have been impressive when you were 22—but it’s not anymore. Time to take things up a notch.)
2. Keep your message centered on your employers, not yourself.
Yes, this is your application. And your job search. But at this stage in your career, the protagonist of your story should be your target company, not you. Conduct plenty of research, and as you begin to write, focus on the problems facing the hospitality industry in general and this establishment specifically. Then talk about how you plan to tackle these problems.
3. Employees do what they’re told. Managers make higher-level decisions.
Are you planning to approach this job like a terrific employee? For example, bright eyed, bushy-trailed, and ready to jump in response to clear instructions? If so, expect your resume to land in the trash. You’re not an employee anymore—you’re a manager. You don’t wait for orders. Instead, you make the company’s goals your own. Then you determine how these goals should be met.
4. Focus on how your hiring and coaching skills will influence the company culture.
You know how to hire, fire, and coach employees to success (even though you don’t have practical experience yet). But can you explain how your philosophy and your approach to these tasks will make this a better company? How will your attitude influence the attitude of your team, elevate morale, reduce turnover, and bolster this company’s reputation? Every applicant will have a different answer to this question. What’s yours?
5. How will your management skills improve the guest experience?
Again, your answer will depend on your personality and the lessons of your own professional experience. But make sure you provide an answer to this question before you sign off.
Your Cover Letter Should Sell You as a Boss
You’re prepared to step into a high-responsibility role in the exciting, constantly evolving world of hospitality management. Use the cover letter building resources at LiveCareer to help make your case and impress your future employers.