My past with the automotive aftermarket leads me to think I never was a true salesman. I seem to service accounts more than sell them. Could I say I was a customer-relations or account manager? I sold maybe 20 percent of the time and did stock adjustment new-part numbers and buying lunch.
The Career Doctor responds:
You have to remember that above all else a resume is a marketing tool. A resume’s purpose is to interest the potential employer just enough to grant you an interview and help you along to the next step in the job-hunting journey.
So my answer is yes of course you can define your accomplishments – and your transferable skills – as you see fit. From your brief description I would have to totally agree. And believe me when I tell you I have seen some pretty long stretches when I have reviewed resumes.
The key for you is determining if servicing accounts or account management is important. If it is then you should certainly emphasize all the experience you have in this area.
You can read much more about resumes and find some great resources
by going to Quintessential Careers: Resume Resources.