How to Land a Job in a Recovery Retail Industry

Photo of a retail worker assisting a customer.

With the retail industry on the rebound – reporting its largest jump in sales over the past 5 months in July – it appears as if more stores will be looking for qualified workers to keep up with increased foot traffic.


Whether you are looking for a full-time job in retail, or want a part-time or seasonal customer service position, there are a number of things you can do to create a standout resume specifically for the industry.

– Highlight key qualities

An impressive resume should highlight your key qualifications that make you stand out from other applicants. A retail-specific resume should emphasize the skills that will help you manage the demands of the industry and include examples of how you understand what sets the industry apart from others.  – Include industry specific keywords

As a job seeker, you most likely know by now that your resume should include industry-specific keywords that are included in a job description, but your retail resume should also include keywords that underscore your qualifications such as advertising, marketing, sales, customer service, management and merchandising. Retail managers often want workers with a variety of skills. To get other ideas on strong industry keywords, you should spend time reading retail job postings for a number of positions.

You can find a number of resume examples online to help you format your best retail-specific resume.

– Underscore skills

A retail resume should capitalize on your relevant skills by listing them them first and bypassing the traditional objective at the top of the page. Always use action words such as develop, utilize, marketing, producing and facilitating to best describes your qualifications and past work experience as it relates to the retail sales industry.

– Include relevant education and training
Always list any educational training you have, especially if you are new to the job market and don’t have a lot of past work experience. Older job seekers should also include any additional training they have had that will illustrate their willingness to improve their skills and keep up with industry trends.

– Apply in person

Resume expert Clark Barton said that retail job seekers should not fill out applications in stores, but instead collect as many as possible and fill out a few at a time. Once those applications are completed, you should return to the store to personally return them and a copy of your resume directly to the person in charge of hiring.

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