Personal information collected
We collect information in the following ways:
Uses of personal information
We use the information you provide to:
Your Information Choices
How to contact us
Effective Date: May 01, 2013
I. INFORMATION WE COLLECT
Information Provided Directly by You To LiveCareer
Registration Information. We will collect personal information from you if you register on our LiveCareer Applications or use or subscribe to our Services. When you register you are required to provide your email address and password.
Required Information. Certain categories of information may also be required depending on the product or service you are using, such as name, address, year of birth, education level, degree or career course of interest and other information relevant to the service you select. For some products, you are required to provide other information in the form of uploaded documents as well as resume information, contact information, career objectives, employment history and job descriptions. LiveCareer asks for this information so that you are able to use and maximize the effectiveness of our career tools and have the best possible experience with LiveCareer. The use of services which require the input of additional information is completely voluntary on your part. You have the choice about whether to disclose the information necessary to use these features of LiveCareer Applications.
Optional Information. At various other points during your visit to LiveCareer, you may be asked to provide information about yourself that is not related to a particular service such as an area of study, degrees or careers that interest you. The input of this optional information is completely voluntary on your part but may enable us to provide you with information to further help your work life.
Feedback. In addition, you may provide feedback, ideas, suggestions, and/or proposals (“Feedback”) with regard to our products and services. Submission of Feedback is optional, although encouraged, as it allows LiveCareer to better address our users’ needs and continuously work towards improving our products and services. If at any time you provide Feedback, you acknowledge and agree that (1) such Feedback do not contain confidential or proprietary information; (2) LiveCareer will be entitled to use or disclose (or choose not to disclose) any such Feedback for any purpose, in any way, in any media worldwide; (3) you irrevocably assign to LiveCareer all rights to your Feedback; (4) LiveCareer is not under any obligation of confidentiality, express or implied, with respect to the Feedback; and (5) you are not entitled to any compensation or reimbursement of any kind from LiveCareer under any circumstances for submission or use of your Feedback.
Billing Information. While many products and services on LiveCareer Applications are provided free, some require payment from you by the method of payments accepted by us (“Billing Information”). We collect, and, if you are purchasing an automatically renewing subscription from us, we may store your Billing Information but this information is only shared with third parties who perform tasks on our behalf to verify, update and complete the purchase transaction. Examples of this include fulfilling orders, customer service functions and processing charges to your chosen payment method provider.
Surveys and Promotions.From time-to-time we may request information from you and other users via surveys or promotions. Participation in these surveys or promotions which might include contests or sweepstakes is completely voluntary so you and other users have a choice whether or not to disclose this information. The requested information typically includes contact and demographic information. Contact information may be used to notify the winners and award prizes and file winners’ information, as required by law. Survey information will be used for the purpose of administering your participation in the survey, and the monitoring or improvement of the use and satisfaction of LiveCareer Applications or other career, employment, education, workforce and other services that will help you advance your working life.
Information Contained in Your Resume, Cover Letters or Interactive Posts
Information Collected Through Technology
In addition to information or other information that you choose to provide to us, we and our third-party service providers may use a variety of online tracking technologies, such as cookies, Flash cookies and Web beacons, that automatically (or passively) collect certain information whenever you visit or interact with LiveCareer Applications ("Usage Information"). Usage Information may include the browser that you are using, the URL that referred you to the LiveCareer Applications, your IP address, or other unique identifier which is a number that is automatically assigned to the device (“Device”) used to access the LiveCareer Applications (“Device Identifier”), the regional location derived from your IP address or Geo-location data obtained from your Device as permitted in your settings on your Device, all of the areas within the LiveCareer Applications that you visit, and the time of day, among other information. Usage Information may be non-identifying or may be associated with personal information about you. This Usage Information is used for many purposes including, for example, to:
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off such cookies through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. However, cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please click www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. If you choose to disable cookies on your Device, some features of the LiveCareer Applications may not function properly. For instance, if cookies are disabled, you will not be able to access all of the functions of our Sites.
Advertisers and third parties also may collect Usage Information about your activity on our LiveCareer Applications using online tracking technologies. Usage Information collected by these advertisers and third parties may be used to track who directed you to LiveCareer Applications and to decide which ads you see on our LiveCareer Applications and may or may not be tied to you personally. If you would like more information about advertisers' use of tracking technologies and about your option not to accept the cookies used to track your activities, you can go to www.networkadvertising.org. If you would like to learn more about how interest-based information is collected, and to understand your choices about not having information used in this manner you can go to www.aboutads.info
Information You Provide About a Third Party
If you send someone else a communication from the LiveCareer Applications, such as sending an invitation to a friend, the information you provide (names, e-mail addresses, etc.) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please ensure that you only send communications to friends or colleagues who would want to receive the information you send. If that person becomes a customer or registers with us, his/her information will be treated in the same manner as all other customers or registered users. Please be aware that when you use any send-to-a-friend functionality on the LiveCareer Applications, your e-mail address may be included in the communication sent to your friend
Information We Collect From Third Parties
We acquire information from other trusted sources to update or supplement the information you provided or we collected automatically, such as information to validate or update your address, your billing information, or other demographic and lifestyle information. We use this information to help us maintain the accuracy of the information we collect, to target our communications so that we can inform you of products, services and offers that may be of interest, and for internal business analysis or other business purposes.
II. HOW WE USE AND SHARE YOUR INFORMATION
Contacting You. When you provide us with contact information in connection with a particular activity or product or otherwise when using our Services, including an email address or telephone number in connection with that activity, product or service, you agree that this action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to our communicating with you using this contact information about LiveCareer products and services and, unless you opt out of such sharing, to share your contact information with third parties. In addition, if you have chosen to participate in some of our career building Services, your contact information obtained directly from you or which is provided on documents you submit to us may be provided to third parties such as (i) resume editors, (ii) employers or recruiters who might contact you about career opportunities, and/or (iii) career, employment, education, workforce and other services providers, to will help you advance your working life (collectively, “Career Service Providers”). You attest that you have the legal authority over any contact information you provide to us, including your telephone number, and can provide us and/or those Career Service Providers with the authorization to contact you. This means you may be contacted in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, IM messaging, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.
LiveCareer Email Address. LiveCareer also may provide you with a User career search email address (“User LiveCareer Email Address”) to receive career, product and service-related email alerts which may be required to be used depending on the Services you select. By using LiveCareer’s email services, you give LiveCareer permission to choose which emails which are sent to your User LiveCareer Email Address should be filtered and which should be forwarded to your LiveCareer User Email Address Inbox. You also give LiveCareer the permission to store copies of the filtered and forwarded emails you receive on its servers. LiveCareer does not receive or accept any authority over your usage of your LiveCareer User Email Address, and will not be held liable for anything related to your LiveCareer User Email Address. Please be advised that there is a risk involved whenever downloading email attachments to your computer and LiveCareer is not responsible for any damages caused by your decision to do so.
Service Providers. We may use affiliates and third party service providers located in the United States, Canada and in other countries to help us operate our business and the LiveCareer Applications or administer activities on our behalf, such as processing payments or serving. When we share information with service providers they agree to only use the information for those limited purposes. For additional information on the way in which our service providers treat your information, contact us as set out below.
Transactional Communications. We may send you notices from time to time relating to your account or your orders. These may include order confirmations, invoices or customer service notifications. We may also send you service-related announcements when it is necessary to do so; for instance, if any of our Services are temporarily suspended for maintenance, or the delivery of a product is delayed or there is some service issue with something you may have ordered. You may not opt-out of receiving these communications, which are not promotional in nature.
Electronic Promotional Offers. We may send you promotional emails regarding special offers about our Services or on behalf of third party marketing partners and/or share your email address and information you provided us upon registration with third parties such as colleges, universities, potential employers, recruiters/headhunters and marketers who we think can offer products, career opportunities, services or content of interest to you. In addition, we may send you free informational newsletters or notices relating to topics which may be of special interest to you, including career planning tools, financial aid and admissions tips, career opportunities and career advice. If you do not want to receive these newsletters or notices or emails from us regarding content of interest, special promotions or offers, or emails from any third party log onto "My Account" and then click the “My Settings” and “Preferences” links. You may also click the unsubscribe link in the footer of any marketing email or newsletter. Please note that even if you opt out of receiving promotional e-mails, we may continue to send you electronic transactional notifications that are related to your account(s), orders or other products or services you have requested.
Direct Mail Promotional Offers. We may sell, share or rent your name and mailing address which we obtain from information you provide or post with us, and certain other information, such as what Services you used, with reputable companies that provide marketing offers through direct mail. If you prefer not to have your name and mailing address shared with third parties for the purpose of third party direct mail promotional messages send an email to directmail@LiveCareer.com or write to North America LiveCareer, Inc., acting on behalf of LiveCareer Limited, 1 Hallidie Plaze Ste 306 San Francisco, CA 94102 ATTN: Marketing.
Sweepstakes, Contests and Promotions. We may offer sweepstakes, contests, and other promotions (any, a “Promotion”) through the LiveCareer Applications that may require registration. By participating in a Promotion, you are agreeing to official rules that we will post governing that Promotion. If you choose to enter a Promotion, your personal information may be disclosed to third parties or the public in connection with the administration of such Promotion and as required by law or permitted by the Promotion’s official rules.
III. ACCESS TO YOUR INFORMATION
IV. CHOICE AND OPT OUT
You may choose not to receive our promotional communications or you may opt out of our sharing information with third parties for marketing purposes by logging onto My Account” and clicking the “My Settings” and “Preferences” Links. You may also click the unsubscribe link in the footer of any email or newsletter. You may also close your account or you may email us at Privacy@LiveCareer.com. We will endeavor to comply with your request as soon as reasonably possible but please note that changes requested of us may not be effective immediately. Also, despite any request for removal of or change your information, we may need to retain certain information for recordkeeping purposes and there may also be residual information that will remain within our databases and other records, which will not be removed or changed. Unless required by law, we are not responsible for informing third parties (including without limitation our third party service providers or strategic or marketing partners) with whom we have already shared your information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.
V. IMPORTANT DISCLOSURES, PRACTICES AND CONTACT INFORMATION
Security. We have incorporated safeguards to help prevent the loss, misuse and alteration of information under our control. However, no data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure and we cannot anticipate all potential misuse of data over the internet. Please note that we cannot ensure the security of any information you transmit to us, and your use of the LiveCareer Applications indicates that you are willing to assume this risk.
Tips To Use When Dealing With Prospective Employers
Your California Privacy Rights (As provided by California Civil Code Section 1798.83)
California’s "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the business' practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the customer has exercised an option to opt-out of such information-sharing. We have such a policy in place. If you do not want us to send you emails regarding special promotions or offers or share your email address with third parties so that they can send you emails about their products and services, simply follow the unsubscribe instructions that are located at the bottom of those emails or you can log onto My Account” and click the “My Settings” and “Preferences” links. If you do not want us to send you any offers from third parties through postal direct mail or share your name and mailing address with third parties so that they can send you postal direct mail offers about their products and services, please send an email to DirectMail@LiveCareer.com or write to North America LiveCareer, Inc., acting on behalf of LiveCareer Limited, 1 Hallidie Plaze Ste 306 San Francisco, CA 94102 ATTN: Marketing. California customers may request further information about our approach to this law by contacting us.